Attendee Cancellations
Cancellations received more than seven days prior to any IAC conference, will receive a full refund of the registration payment. There will be NO refund for cancellations received less than seven days prior to any IAC conference.
Late requests for refunds due to a family emergency will be considered on a case-by-case basis. Registrants who fail to attend an IAC conference and do not notify IAC are responsible for the full payment.
How to Cancel Attendee Registrations
All cancellations must be sent to IAC’s Events Coordinator, Savannah Renslow in writing via:
Mail: 3100 S Vista Avenue, Suite 200, Boise, ID 83705
Please email cancellations, if possible, to ensure timely delivery. Expect confirmation from Savannah within two business days.
Reason for Refund / Cancellation Policy for Attendees
The purpose of the Idaho Association of Counties (IAC) conference refund policy is to save you money. IAC runs its conferences on a tight budget, which means we have to keep food and printing costs at a minimum. We give hotel catering staff and other food service providers the exact number of meals to prepare for events based on the number of people registered. We also print registration packets and other materials before the conference based again on the exact number of people registered. If you cancel at the last minute, IAC is left paying for additional food and printed materials. Therefore, to keep our costs and your registration fees low, we can’t offer last-minute refunds, except for certain emergencies. We appreciate your understanding and apologize for any inconvenience.
Cancellations received more than seven days prior to any IAC conference, will receive a full refund of the registration payment. There will be NO refund for cancellations received less than seven days prior to any IAC conference.
Late requests for refunds due to a family emergency will be considered on a case-by-case basis. Registrants who fail to attend an IAC conference and do not notify IAC are responsible for the full payment.
Exhibitor & Sponsor Cancellations for IAC’s County Officials Institute
All sponsors are eligible for a full refund if registration is cancelled six weeks prior to the scheduled event. Cancellations two – six weeks prior to the event are eligible for a 50% refund. Cancellations two weeks prior to the event are not eligible for a refund.
All sponsorships are non-refundable, regardless of cancellation date.
How to Cancel Exhibitor Registrations
All cancellations must be sent to Savannah Renslow, IAC’s Events Coordinator, in writing via:
Mail: 3100 S Vista Avenue, Suite 200, Boise, ID 83705
Please email cancellations, if possible, to ensure timely delivery. Expect confirmation from Savannah Renslow within two business days.