Promoting county interests, advocating good public policy
and providing education to Idaho's county officials

Refund & Cancellation Policy

Refund & Cancellation Policy

Cancellations received more than seven days prior to any IAC conference, will receive a full refund of the registration payment. There will be NO refund for cancellations received less than seven days prior to any IAC conference.  
Late requests for refunds due to a family emergency will be considered on a case-by-case basis.  Registrants who fail to attend an IAC conference and do not notify IAC are responsible for the full payment.

How to Cancel

All cancellations must be sent to IAC’s Event Coordinator, Shari Fernandez, in writing via:

  • Email
  • Fax: (208) 345-0379
  • Mail: 3100 S Vista Avenue, Suite 200, Boise, ID 83705

Please fax or email cancellations, if possible, to ensure a timely delivery. Expect confirmation from Shari within two business days.

Reason for Refund / Cancellation Policy

The purpose of the Idaho Association of Counties (IAC) conference refund policy is to save you money. IAC runs its conferences on a tight budget, which means we have to keep food and printing costs at a minimum. We give hotel catering staff and other food service providers the exact number of meals to prepare for events based on the number of people registered. We also print registration packets and other materials before the conference based again on the exact number of people registered. If you cancel at the last minute, IAC is left paying for with additional food and printed materials. Therefore, to keep our costs and your registration fees low, we can’t offer last-minute refunds, except for certain emergencies. We appreciate your understanding and apologize for any inconvenience.